The Odysii Teller solution helps banks create more effective communication with customers and increase sales. You can leverage customers’ presence at the retail branch in order to deliver marketing messages adapted to specific customer profiles, helping to meet defined sales targets.

Targeted messages have been proven to increase proactive enquiries by customers, increase the number of completed transactions, and boost sales revenues.

When a transaction takes place, the teller inputs the customer account information. The Odysii solution classifies the customer by profile and matches them with an appropriate message, in line with strategic business rules defined by the bank. The Odysii platform then retrieves or creates promotional content relevant to that customer and displays it on a small customer-facing screen placed at the teller station. The customer sees this targeted message while waiting for the transaction to be completed.

Targeted messages prompt customers to initiate enquiries about bank products, significantly increasing the chance that a purchase will be made. It also enables tellers to understand which product offering is most relevant to each customer and engage that individual in meaningful dialog.

Bank employees can effectively "take over" the customer-facing screen on their stations to quickly display critical information to bank clients in the midst of their transactions. Clients are immediately displayed with the exact same screen as their bank representative enabling efficient, quick transactions.