| Targeted Messages On-Screen at Customer |
| Representative Desks Help You Promote |
| Strategic Products |
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| The Key to Success: a targeted product promotion |
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The Odysii Client Services solution helps banks promote strategic products and services at the relevant time and place. This way, you’re able to market promotions in the areas of the bank that are appropriate to your campaign – high-end services at the private banking area, business loans at the business desk, refinancing at the mortgage representative, and so on.
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Targeted messages have been proven to increase proactive enquiries by customers, increase the number of completed transactions, and boost sales revenues.
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| How? Target messages according to sales objectives and branch demographics |
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Based on the business area, you already know what the customer is interested in. You now have a unique opportunity to deliver targeted, relevant messages, that are more likely to strike a chord among your customers and have real impact.
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| The messages delivered at the Client Services desks can be targeted in multiple ways: |
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| The Result: Increased sales & enhanced customer service |
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Targeted messages make customers more likely to initiate enquiries about bank products and more receptive to hearing relevant messages that are in-line with branch strategies. They also help customer representatives introduce products to customers.
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This translates directly into increased sales. Moreover, by presenting customers with content that is interesting to them, their overall experience at the branch is enhanced, and satisfaction and loyalty are fostered.
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